VOB – Verification of Benefits

Introducing VOBGetter.
A Kipu Marketplace Add-In.

1

Daily monitoring of every patient in your census for any lapse in coverage.

We then poll the carrier or database daily** to confirm continuing coverage and advise you with an urgent text message, email and/or Kipu Messenger notification (configurable your way) if there has been a lapse in coverage.

2

Daily monitoring of every patient in your census for any lapse in coverage.

We then poll the carrier or database daily** to confirm continuing coverage and advise you with an urgent text message, email and/or Kipu Messenger notification (configurable your way) if there has been a lapse in coverage.

3

Two-hour phone verification of benefits with detailed coverage information.

We then poll the carrier or database daily** to confirm continuing coverage and advise you with an urgent text message, email and/or Kipu Messenger notification (configurable your way) if there has been a lapse in coverage.

*Daily Benefit Monitoring Service runs on weekdays, excluding weekends and holidays. Monitoring service requires initial VOB request in order to enroll patient in the Monitoring Service.

Powerful On-Demand, Instant Verification of Benefit Availability and Daily Benefit Monitoring Is Here

We’re excited to announce the launch of a new Kipu Add-In for Advanced VOB technology, called VOBGetter, developed by leeRCM. It’s INSTANT on-demand, coverage verification by polling multiple databases and payors, 24/7/365. Results are placed directly into Kipu patient files! With highly detailed phone verification offering 2-hour, 4-hour and next day service, it’s fast, convenient and efficient. Here are a few highlights:

leeRCM’s VOBGetter At A Glance

  • Automatic daily monitoring of your entire active census for instant notification of mid-month lapse of insurance for all active patients in Kipu EMR.
  • Instant Electronic confirmation of coverage – – You’ll get an instant electronic verification of available coverage. Often with coverage information included. Takes seconds.
  • More accurate and reliable than just checking one electronic database. VOBGetter polls at least 3 and often more databases plus many payors direct for a much higher match rate than simply looking in one popular database.
  • Phone verification available with 2-hour, 4-hour and next day service available.
  • Monthly VOB updates. A new electronic coverage verification will be placed directly in the Kipu patient file on the first day of each month. Configure VOBGetter for instant notification of all VOBs or only lapsed policies.
  • Email text and/or Kipu Messenger notifications to advise staff of new VOB results or urgent notifications, or lapse in insurance coverage.
  • Costs just pennies per day to monitor every patient in your Kipu census for mid-month lapse of coverage, and obtain monthly VOB updates. VOBGetter pays for itself!
  • VOBs placed directly into Kipu patient file, with payor phone number for instant dialing in to payor for verbal confirmation, when needed, or use our phone services.
  • External Biller friendly; sends notifications internally and externally whenever a lapse of benefits occurs or instant VOB is available.

Consider the cost of a lapsed policy…just one. If VOBGetter can eliminate just one unpaid claim due to a lapsed policy, your cost to run VOBGetter is virtually nothing. Order just electronic or add phone verification when ordering your instant VOB.

As Good As FREE!

VOBGetter pays you back with savings! Here’s how:

  • Many national telemarketing studies report that a 40-60 minute phone call can cost as much as $65.00 (all inclusive costs) and many external billers charge $40.00 for a VOB (as much as $65.00 for weekend call).
  • There is currently no way you can call on every patient each day to confirm that they are currently covered, with no lapse in coverage. Doing it manually would require many man-hours every day. VOBGetter, from leeRCM does all that for just pennies per day. Considering the cost of a single lapsed policy (just one!), your cost to run VOBGetter is completely paid for…for years to come!
  • Our service polls multiple databases, and often the payor directly (when available) and tells you if coverage is present at the initial call then every day as a monitor service.
  • Best for instant results, where your admissions or marketing staff needs an answer right away. We can poll all available databases in seconds and advise you of the presence of in force policies instantly.
  • Also offers instant VOB plus phone verification with 2-hour, 4-hour, or next day phone verification of benefits directly to payor.
  • By polling multiple databases and payors direct, our match rate is much higher than if you checked a single database.

*Or as selected -there is also a semi-weekly option and must be enabled by user

How It Works

Just enter the most basic insurance information into the Kipu VOB Module or leeRCM interface. Patient information is filled-in from the Kipu Facesheet. Upload a photo of the insurance card with mobile phone camera, iPad or tablet.

Request a VOBGetter Instant VOB and get an electronic benefit verification in seconds. This VOB typically confirms available coverage, but sometimes includes basic coverage information.

Optional VOB plus phone verification with 2-hour, 4-hour or next day service available, for phone verified coverage data.

Monthly electronic VOB coverage update placed in patient file. A new electronic VOB on the first of each month.

Urgent Email/Kipu Messenger/Text Messages are sent in the event of a lapse of coverage.

Daily benefit monitoring of your entire patient census in Kipu for just pennies per day. You will receive an instant text message/Email/Kipu message in the event of a lapse in coverage for any patient in your census.

VOBGetter℠ for labs and other third parties:

For labs and third-party providers who bill insurance directly for services, VOBGetter is invaluable.

  • FIRST, by providing proper insurance information with no errors, so your claims are right from the start, right at admission of a new patient.
  • SECOND, VOBGetter can give labs and third parties immediate notification in the event of a lapse of benefits. In this case, a lab, for example, can de-authorize collection of urine or hair samples for outside testing until benefits are reinstated.